Effective Date: August 20, 2024

These Terms of Service (“Terms”) govern your use of the website getaeris.co.uk and the purchase of products from Aeris, a brand operated by Pawmi Gear LTD (“we,” “our,” or “us”). By accessing our website or purchasing our products, you agree to these Terms.

1. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use this website and purchase products.

2. Products and Orders

• Product descriptions and prices are accurate to the best of our knowledge but are subject to change.
• We reserve the right to limit quantities or refuse any order at our discretion.
• Orders are accepted subject to product availability and receipt of payment.

3. Payment

• Payments are processed securely through our payment provider.
• By placing an order, you authorize us to charge your selected payment method.
• All prices are in GBP (£) unless otherwise stated and exclude shipping and taxes unless indicated.

4. Shipping and Delivery

• Shipping times are estimates and may vary depending on location and circumstances.
• Risk of loss passes to the customer upon delivery.
• We are not responsible for delays caused by customs, carriers, or unforeseen events.

5. Returns and Refunds

• Our returns and refunds policy is available on [Insert Link to Returns Page].
• Refunds are issued according to the policy and may take several business days to process.

6. User Conduct

You agree not to:

• Use our website for illegal purposes.
• Violate any laws or regulations.
• Interfere with the operation of the website.

7. Intellectual Property

• All content on this website, including text, images, logos, and graphics, is owned by Pawmi Gear LTD or its licensors.
• You may not reproduce, distribute, or use content from the site without prior written permission.

8. Limitation of Liability

• To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
• Our liability for any claim related to products is limited to the purchase price of the product.

9. Privacy

Your use of our website is also governed by our Privacy Policy, available at [Insert Link to Privacy Policy].

10. Changes to Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Effective Date.”

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in London, UK.

12. Contact Us

If you have questions about these Terms, please contact us at:
📧 support@getaeris.co.uk
📍 Pawmi Gear LTD, 128 City Road, London, EC1V 2NX, United Kingdom

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