Effective Date: August 23, 2024
This Privacy Policy applies to Aeris, a brand operated by Pawmi Gear LTD (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and when you interact with our ads on Meta (Facebook, Instagram) or other platforms.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, phone number, and payment details when you purchase a product.
- Usage Information: IP address, browser type, device information, pages visited, and time spent on our site.
- Marketing & Tracking Data: Data collected through cookies, pixels, and similar technologies (including the Meta Pixel) to measure ad performance and improve our services.
2. How We Use Your Information
We use your information to:
- Provide and deliver our products and services.
- Process payments and fulfill orders.
- Communicate with you about your orders, account, or inquiries.
- Send you marketing communications if you have opted in.
- Improve website performance, advertising, and customer experience.
- Comply with legal obligations.
3. Cookies & Tracking Technologies
Our website uses cookies and tracking technologies, including the Meta Pixel, to:
- Understand how you interact with our website.
- Deliver personalized ads on Facebook, Instagram, and partner networks.
- Measure the effectiveness of our advertising campaigns.
You can manage your cookie preferences in your browser settings.
4. Sharing of Information
We do not sell your personal information. We may share your data with:
- Service Providers (e.g., payment processors, shipping providers).
- Advertising Partners (e.g., Meta) to deliver relevant ads.
- Legal Authorities if required by law.
5. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request that we stop using your data for targeted advertising.
To exercise your rights, please contact us at support@getaeris.co.uk.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 support@getaeris.co.uk
📍 Pawmi Gear LTD, 128 City Road, London, EC1V 2NX, United Kingdom